River Edge, NJ Since 2012
Your phone system. Our platform. One team.
Cloud phones, configured and supported directly by DataproTS for businesses across New Jersey, New York and Connecticut.
- Phones, IT or bothChoose one service or combine them.
- Configured directlyRouting, IVR, desk phones and integrations
- Installed on your scheduleCabling included when physical phones are part of the job
- 24/7 for existing clientsBy phone, email or WhatsApp
Every call has a next step.
Routing, IVR, desk phones and integrations are set up around how your business answers calls, then adjusted by the same team as your needs change.
Call routing and IVR
Who answers, in what order, and what callers hear, set around your hours.
Desk phones, headsets and softphones
Confirmed for each role and installed on the date you choose.
Integrations
Connected to the tools your team works in, including LimoSys for dispatch.
Changes as you grow
The team that set you up handles extension, IVR and routing changes.
Premier PartnerDispatch lives in LimoSys. Now the phone does too.
For limousine, black car and livery operators who dispatch in LimoSys. Our phone system connects directly to the program, so dispatchers call, answer and route from where they already work.
Example scenario · New reservation
AI booking, with a dispatcher one step away.
You decide what AI booking handles and when a dispatcher takes over. Other callers can go straight to dispatch.
Example scenario · Trip in progress
Passenger and driver connected, numbers kept private.
Dispatch calls passengers and drivers from inside LimoSys. When a passenger and driver need to talk to each other, the call goes through a masked number, so neither sees the other’s personal number.
- Answer
- Hold
- Transfer
- End
Key assignments are set up with you.
Keep the office ready for work.
A new hire needs a workstation. An update needs a restart. A printer stops responding. DataproTS helps with the everyday IT work behind your business, on its own or alongside your phone service.
Computers and workstations
Maintain office computers and prepare workstations, applications and connections for new users.
Operating systems and apps
Plan updates around the working day and get help with software problems that interrupt a task.
Printers, Wi-Fi and connectivity
Troubleshoot shared printers and connections, including the network your phones depend on.
Remote and on-site
Start with remote help; confirm any hands-on work and scheduling for the office where it is needed.
Build your setup brief.
Choose a few details for your first conversation with DataproTS.
Use this example as a starting point, or call (201) 751-1003 to describe your setup. Enable JavaScript to personalize the brief before opening it in WhatsApp or email.
Examples only. Choose General business if yours isn’t listed.
Your brief: Business phones · General business · One location · Mixed, or not sure yet · Open hours
See your briefThree steps, one team.
The people who plan your setup are the people who install it and support it afterwards.
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Plan
We map your users, numbers and locations, decide how each call should be answered, and confirm desk phones, headsets or softphones for each role.
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Install and switch
We install on the date and time you choose, including cabling when physical phones are part of the job. Moving your existing numbers is a separate step that completes when your current carrier approves the transfer.
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Support
After go-live, the team that set you up handles support under your service arrangement. Extension, IVR and routing changes go through the DataproTS client portal; call us for access.
Calls showing “Spam Likely”? We investigate spam labels on legitimate business numbers and work with you on remediation. Labels are controlled by carriers and their analytics providers, so removal cannot be guaranteed. Get help with a spam label ›
A useful place to start.
Practical guides for two problems businesses bring to us. All guides
What businesses ask us first.
Short answers to common questions. For anything else, call or message us.
Can we buy phones and IT separately?
Yes. Choose business phones, managed IT or both. Each service is scoped around your business, and you can add the other later.
Does your phone system integrate directly with LimoSys?
Yes. DataproTS is a LimoSys Premier Partner. The integration provides in-program passenger and driver calling, keyboard answering and call controls, IVR, personal-number masking and AI booking through LimoSys. We show you the workflow and confirm the scope for your operation.
What should we have ready to transfer our numbers?
A recent bill from your current provider, the account number and any transfer PIN or passcode, the authorized person on the account and its service address. Requirements vary by carrier, so we confirm the exact list with you first.
Can you help if our calls show up as spam?
Yes. We investigate spam labels on legitimate business numbers and work with you on remediation. Labels are controlled by carriers and their analytics providers, so removal cannot be guaranteed.
Which areas do you serve?
Businesses across New Jersey, New York and Connecticut, plus teams spread across other locations. Tell us where your people and offices are, and we confirm availability, remote setup and any on-site work for each location.
We’re already a client. How do we request a change?
Extension, IVR and call-routing changes are requested through the DataproTS client portal. If you need portal access, call (201) 751-1003.
Talk to the people who’ll set it up.
Tell us how your calls are answered today and what you want to change. We’ll talk through the setup with you.
Send an inquiryWhat happens next
We review your users, locations and the phone or IT work you need, then agree the scope and schedule installation for a date and time that works for you.
Already a client?
Existing clients have 24/7 support by phone, email or WhatsApp under their service arrangement. Request extension, IVR and routing changes through the DataproTS client portal; call us if you need access.