A front desk, a busy dispatch team, offices in different places. Each needs a different way to handle calls. DataproTS configures its cloud phone platform around your people, hours and workflow, then supports it directly.
Our own UCaaS, CPaaS and PBX platform gives us a foundation for your calling service and integrations. The useful part is how we put it to work for your business.
Define extensions, ringing order and the destination when a team is busy. An interactive voice response menu, or IVR, gives callers choices for departments or tasks. We configure the greeting, business hours and after-hours route with you.
Discuss desk phones, headsets and softphones according to how each person works. We review equipment, connections and supported functions before agreeing the setup, whether your team shares an office or works across locations.
We coordinate a convenient date and time with your team. When physical phones are part of the job, we handle the agreed cabling and installation. Review office cabling alongside desk locations and network connections.
New employees, different opening hours or a new branch can change your call flow. Request configuration changes through the DataproTS portal. DataproTS performs the configuration and provides support directly, with 24/7 support for existing clients.
Keep the conversation practical: the numbers you use, the people answering and the calls that need a better path.
Review locations, users, current numbers and call handling. Tell us about busy periods, missed calls and any software the phone system needs to work with.
Confirm the configuration, equipment and installation scope. Review any number transfer requirements before scheduling the change with your team and the providers involved.
Work through the agreed calling paths, including the greeting, extensions and closed-hours route. Make sure your team knows how to request help and later changes.
Premier PartnerDispatchers can call passengers and drivers, answer from the keyboard and control calls inside LimoSys. Add tailored IVR, personal-number masking and AI booking through LimoSys, with the workflow configured for your operation.
Explore the integrationDataproTS investigates unwanted spam labels and helps with registration, disputes and follow-up checks. Labels depend on the receiving carrier and its analytics providers; no provider can guarantee their permanent removal.
Understand spam labels and next stepsFor a front desk, professional office, service business or dispatch operation, the right starting point is the work your calls need to do.
We review your numbers and the transfer requirements with you. Eligibility, account details and the current provider affect the process and timing. Keep your current service active until the transfer is confirmed and the new setup is ready.
Yes. We discuss the combination that suits each role and confirm the equipment, software and functions included in your setup. Bring details of any existing devices you want to keep.
We are based in River Edge, NJ, and serve New Jersey, New York and Connecticut, as well as distributed teams. On-site installation is reviewed by location; tell us where your people and equipment are based.
DataproTS handles both directly. Use the DataproTS portal to request configuration changes. Existing clients can reach support 24/7 by phone, email or WhatsApp.
Yes. Choose managed IT support alongside your phones or as a separate service. We help with computer maintenance, workstation setup, applications, printers and connectivity, with the scope agreed for your office.
Bring your locations, approximate number of users and what you want to improve. We’ll talk through a setup that fits.