LimoSys phone integration

Calls where dispatch already works. Inside LimoSys.

For limousine, black car and livery operators who dispatch in LimoSys. DataproTS connects its business phone system directly to the program, so dispatchers call, answer and route without switching windows.

LimoSys Premier Partner
  • In-program passenger and driver calling
  • Keyboard answering and call control
  • Personal-number masking
  • IVR and AI booking through LimoSys
An example scenario

From first ring to driver handoff.

One way a call can move through your operation. Your own flow may differ.

Step 1 of 4 · Incoming

Callers choose before dispatch answers.

Your business number reaches an IVR. Callers pick a new reservation, an existing trip or the driver line, so each call starts in the right place.

Example only. Options are configured for your operation.

Step 2 of 4 · Booking

New reservations, handled your way.

AI booking through LimoSys can take new reservations. You decide what it handles and when a dispatcher in LimoSys takes over.

Example only. Options are configured for your operation.

Step 3 of 4 · Dispatch

Answered from the keyboard.

Dispatchers answer, hold, transfer and end calls from the keyboard inside LimoSys, with their eyes on the trip instead of a desk phone.

Example only. Options are configured for your operation.

Step 4 of 4 · Handoff

Passenger and driver, connected privately.

Dispatchers call the passenger or driver from inside LimoSys. Passenger and driver can reach each other through a masked number, so neither sees the other’s personal number.

Example only. Options are configured for your operation.

Your setup

Set up around how your dispatch works.

We work through these with you before anything goes live, and show you the workflow first.

  • IVR optionsWhich choices callers hear, and where each one goes.
  • AI bookingWhat AI booking through LimoSys handles, what it collects and when staff take over.
  • Keyboard controlKey assignments for answering, holding, transferring and ending calls.
  • Number maskingWhich passenger and driver conversations use a masked number.
  • Anything specificCustom call handling for your operation, with supported functions, licensing and scope confirmed in the review.

Questions

Is DataproTS a LimoSys Premier Partner?

Yes. DataproTS is a LimoSys Premier Partner, and our phone system connects directly to the program. We show you the workflow and confirm the configuration for your operation.

Can dispatchers make and answer calls without leaving LimoSys?

Yes. Dispatchers call passengers and drivers from inside LimoSys, and answer, hold, transfer and end calls from the keyboard.

Can passengers and drivers talk without seeing personal numbers?

Yes. With number masking, passengers and drivers reach each other without either personal number being shown.

Does the integration include AI booking?

Yes, through LimoSys. We define with you what AI booking handles, what it collects and when a dispatcher takes over.

Can you tailor the setup to our operation?

Yes. We tailor call handling to how your operation works, and go through each option with you before anything goes live.

Walk us through a trip.

Tell us how a booking reaches your dispatchers today. We’ll show the workflow and confirm the scope for your operation.

LimoSys is the transportation software provider. DataproTS provides the integrated communications service.

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